Assurance Protection Corporation Privacy Policy

Effective Date: May 15, 2025

Assurance Protection Corporation respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information in connection with our services, including SMS (A2P) messaging. Our practices follow CTIA guidelines and industry best practices.

1. Information We Collect

We may collect personal information from you when you:

• Provide your phone number verbally, in writing, or via a web form
• Opt in to receive SMS messages from us
• Contact us with questions, service requests, or inquiries

The information collected may include:

• Your name
• Your mobile phone number
• Consent status and messaging preferences
• Any information shared during customer service interactions

2. How We Use Your Information

We use your information to:

• Send service-related text messages, such as appointment reminders, account updates, and responses to inquiries
• Communicate about services you requested
• Improve the quality and effectiveness of our customer support
• Prevent fraud and abuse

Message frequency may vary depending on the nature of your interaction with us. You may receive several messages per inquiry, service request, or appointment confirmation. Message and data rates may apply.

3. SMS Messaging & Consent

When you opt in, you agree to receive non-marketing, service-related SMS messages. These messages may include responses to inquiries, confirmations, reminders, and support updates.

You may opt in:

• Verbally during a phone call or in-person visit
• By filling out a form that includes your mobile number and consent language
• By texting a keyword to one of our numbers

You may opt out at any time by replying STOP to any message. You may reply HELP for assistance.

4. Data Sharing and Disclosure

We do not share, sell, or rent your mobile opt-in data or SMS messaging information with third parties or affiliates for marketing purposes.

Your information may be shared only under limited circumstances:

• With vendors or platforms that help deliver SMS communications (under strict privacy agreements)
• As required by law, such as in response to a subpoena or legal request
• To protect our rights, property, or safety

5. Your Privacy Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to that information
• Request that your information be deleted
• Withdraw your consent for future messaging at any time

To exercise your rights, please contact us at [email protected].

6. Security and Data Retention

We use appropriate administrative, technical, and physical safeguards to protect your information. We retain personal information only as long as necessary for the purposes described or as required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services after changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

[email protected]
(636) 244-5319